Serenity Home Health Care

24 hour Emergency Service
305 642 7182

HIPPA Privacy

Serenity home Health Care ("Serenity") strictly protects our patient data in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”).

Patient Privacy Notice

This notice describes how medical information about our patients may be used and disclosed and how our patients can get access to this information.

Serenity Home Health Care uses health information about our patients for treatment, to obtain payment for treatment, for administrative purposes, and to evaluate the quality of the care that our patients receive. Patient’s health information is contained in a clinical record that is the physical property of Serenity.

Patient Health Information Rights

Although patient health record is the physical property of the healthcare agency that compiled it, patients have a right to:

  • Request a restriction on certain uses and disclosures of their information. (Serenity is not required to agree to a requested restriction.)
  • Inspect and obtain a copy of their health record. (The request may be denied in certain very limited circumstances, such as psychotherapy notes.)
  • Request an amendment of their health record.
  • Obtain an accounting of disclosures of their health information.
  • Revoke their authorization to use or disclose health information except to the extent thataction has already been taken.
  • Receive confidential communication of their health information.
  • Receive a paper copy of Serenity's Privacy Notice.

To make one or more of the above requests, patients must make their request in writing to the Director of Clinical Services at their local Serenity location. If a request is made for a medical record, we may charge a fee for the costs of copying, mailing or other supplies associated with the request.

Serenity’s Responsibilities:

Our company is required by law to:

  • Maintain the privacy of our patient’s health information.
  • Provide patients with this notice as to our legal duties and privacy practices with respect to information we collect and maintain about them.
  • Abide by the terms of this notice.
  • Notify patients if we are unable to agree to a requested restriction.

We reserve the right to change our practices and to make the new provisions effective for all protected health information we maintain. Should our information practices change, we will mail or deliver a revised notice to our patients.

We will not use or disclose patient health information without their authorization, except as described in this notice.

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