Serenity home Health Care (“Serenity”) strictly protects our patient data in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”).
Patient Privacy Notice
This notice describes how medical information about our patients may be used and disclosed and how our patients can get access to this information.
Serenity Home Health Care uses health information about our patients for treatment, to obtain payment for treatment, for administrative purposes, and to evaluate the quality of the care that our patients receive. Patient’s health information is contained in a clinical record that is the physical property of Serenity.
Patient Health Information Rights
Although patient health record is the physical property of the healthcare agency that compiled it, patients have a right to:
To make one or more of the above requests, patients must make their request in writing to the Director of Clinical Services at their local Serenity location. If a request is made for a medical record, we may charge a fee for the costs of copying, mailing or other supplies associated with the request.
Our company is required by law to:
We reserve the right to change our practices and to make the new provisions effective for all protected health information we maintain. Should our information practices change, we will mail or deliver a revised notice to our patients.
We will not use or disclose patient health information without their authorization, except as described in this notice.